Contact Information

Last updated: September 18, 2026

If you have questions about your order, delivery, returns, refunds, products or our services, please contact us using the information below.

Our customer service team will make reasonable efforts to respond to your enquiry as soon as possible.

Company Information

Company Name: BREAD AND SALT HOSPITALITY LTD

Company Number: 16148877

Responsible Person: Daniel James Moult

Registered Address:
15 Morton Close
Auckland Park
Bishop Auckland
England
DL14 8YW
United Kingdom

Email: support@wosng.shop

Telephone: +44 20 4861 5848

Website: wosng.shop

Customer Service

For questions concerning:

  • Orders;
  • Products;
  • Shipping and delivery;
  • Order tracking;
  • Returns;
  • Refunds;
  • Exchanges;
  • Damaged or defective products;
  • Incorrect or missing products; or
  • Other customer service matters,

please contact us at:

Email: support@wosng.shop
Telephone: +44 20 4861 5848

When contacting us regarding an existing order, please include your order number and the email address used when placing the order. This will help us identify your order and respond more efficiently.

Returns and Refunds

If you wish to request a return, exchange or refund, please contact us before sending any product back.

Email: support@wosng.shop
Telephone: +44 20 4861 5848

Please include your order number and details of your request.

Where the request concerns a damaged, defective, incorrect or incomplete product, we may ask you to provide photographs or videos showing the issue.

Please review our Return and Refund Policy for complete information about eligibility, procedures, return shipping and refunds.

Shipping and Delivery Enquiries

For questions about shipping, tracking, delayed deliveries, lost parcels or other delivery issues, please contact:

Email: support@wosng.shop
Telephone: +44 20 4861 5848

Please provide your order number and, where available, your tracking information.

Please review our Shipping and Delivery Policy for additional information regarding processing and estimated delivery times.

Privacy Enquiries

If you have questions about how we collect, use or protect your personal information, or if you wish to exercise an applicable data protection right, please contact:

Email: support@wosng.shop
Telephone: +44 20 4861 5848

Please review our Privacy Policy for further information regarding personal information and your applicable rights.

Business and General Enquiries

For general enquiries concerning our company or online store, please contact:

BREAD AND SALT HOSPITALITY LTD

15 Morton Close
Auckland Park
Bishop Auckland
England
DL14 8YW
United Kingdom

Email: support@wosng.shop
Telephone: +44 20 4861 5848
Website: wosng.shop

Contact Details

Please make sure that you use the contact information shown on this page when communicating with us.

For faster assistance with an existing purchase, please provide:

  • Your full name;
  • Order number;
  • Email address used for the order; and
  • A brief description of your enquiry.

We will use the information you provide to respond to your enquiry and provide customer support in accordance with our Privacy Policy.