Company Profile

Welcome to wosng.shop

Welcome to wosng.shop, an online store operated by BREAD AND SALT HOSPITALITY LTD, a company registered in England and Wales.

Our goal is to provide customers with a straightforward, transparent and convenient online shopping experience.

We believe customers should be able to understand what they are purchasing, how their order will be handled and where they can turn if they need assistance.

Who We Are

wosng.shop is operated by:

BREAD AND SALT HOSPITALITY LTD

Company Number: 16148877

Responsible Person: Daniel James Moult

Registered Address:
15 Morton Close
Auckland Park
Bishop Auckland
England
DL14 8YW
United Kingdom

Email: support@wosng.shop

Telephone: +44 20 4861 5848

Website: wosng.shop

Our Online Store

Through wosng.shop, we provide customers with access to products available through our online store.

We aim to present product and purchasing information in a clear and understandable way so customers can make informed purchasing decisions.

Information available through our store may include:

Product descriptions and specifications;
Product prices;
Availability information;
Payment information;
Order processing information;
Shipping and delivery information;
Return and refund information; and
Customer service contact details.

The information applicable to an individual purchase will be displayed on the relevant product page, during checkout or in the applicable store policy.

Our Approach

We focus on maintaining a clear and reliable shopping process from the moment a customer visits our website through order processing, delivery and after-sales support.

We aim to provide:

Clear Product Information
We make reasonable efforts to provide useful and understandable information about the products available through our online store.

Transparent Store Policies
Our website provides dedicated policies covering payment, shipping, returns, refunds, privacy and the use of our Services.

Straightforward Ordering
Customers can review relevant product information, prices and available purchasing options before submitting an order.

Order Support
Customers can contact us if they have questions concerning an order, payment, delivery or tracking.

After-Sales Assistance
If a customer experiences an issue with a damaged, defective, incorrect or missing product, our customer service team can review the matter and provide appropriate assistance.

Shipping and Delivery

Orders are generally processed within 1–2 business days.

After dispatch, estimated delivery time is generally 5–7 business days.

Actual delivery times may vary depending on the destination, carrier, customs processing, public holidays and other circumstances affecting transportation.

For complete information, customers should review our Shipping and Delivery Policy.

Returns and Refunds

We provide a 30-day voluntary return policy for eligible products.

Customers who wish to request a return should contact us before sending a product back so that we can provide the applicable return instructions.

Our voluntary return arrangements do not replace or reduce mandatory consumer rights.

For complete eligibility requirements, procedures and refund information, please review our Return and Refund Policy.

Customer Support

Clear communication is an important part of our online store.

If you have questions regarding:

Products;
Orders;
Payments;
Shipping;
Tracking;
Returns;
Refunds;
Damaged or defective products; or
Other customer service matters,

please contact us.

Email: support@wosng.shop
Telephone: +44 20 4861 5848

When contacting us regarding an existing purchase, please include your order number and the email address used when placing the order.

Transparency

We aim to make important information about our business and online store readily available to customers.

Our website provides dedicated pages for:

About Us;
Contact Information;
Legal Notice;
Terms of Service;
Privacy Policy;
Return and Refund Policy;
Shipping and Delivery Policy;
Payment Policy; and
Frequently Asked Questions.

We encourage customers to review the relevant information before completing a purchase.

Our Commitment

Our aim is to maintain a shopping experience built around clear information, transparent policies and accessible customer support.

We continually review our online store and customer service information to keep it accurate and useful.

If you have questions before or after placing an order, please contact us and we will make reasonable efforts to assist you.

Company Details